I feel people these days are focused on the negative and often don't acknowledge good service. I will say that working with Shawn has been excellent. He was professional, knowledgeable and very easy to deal with. He always took the time to talk to me and address any questions or concerns I had which provided me with a level of understanding and comfort that I wasn't expecting. It made this process a whole lot easier. Also wanted to acknowledge the one member of the crew who I dealt with. Unfortunately, I don't know his name but he had shorter, brown hair and I'm guessing was the senior ranking person on the job. He, too, was very good to deal with. Both of these individuals exceeded my expectations and I just wanted to share that feedback.